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Mortgage Servicing Specialist I

February 07, 2013 - February 14, 2013
Location:Raleigh, NC
Employment Type:Full Time
Description:Hours: 8:30-5:30

Responsible for the preparation of periodic loan accounting reports, loan payment processing and administration; reconciliation; administration of insurances, mortgage insurance escrow analysis, commercial escrow analysis, and 1098 reporting.

Duties:•Maintain mortgage information including payment postings, import new loans, update member information, process payoffs, curtailments, monthly billing statements, adjustments, account research, etc.
•Resolve issues and respond to phone calls, process emails, and secured messages received from members, our call centers, branches or other departments in a timely manner.
•Monitor and complete all assigned reports intended to achieve department goals and reporting requirements.
•Prepare routine letters to members.
•Maintain a current knowledge of Mortgage Servicing Laws and Regulations, as well as Coastal and departmental policies, procedures, and products.
Qualifications:•Related two-year college degree or three years of similar work experience in mortgage servicing.
•Excellent communication skills.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. APPLICANTS WHO REQUIRE REASONABLE ACCOMMODATION FOR ANY PART OF THE APPLICATION OR PRE-EMPLOYMENT PROCESS may contact the HR Manager at or 919-882-6747. Requests for reasonable accommodation will be considered on a case-by-case basis.

Equal Opportunity/Affirmative Action Employer/M/F/D/V

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